Terms of service

TERMS OF USE:

1- Privacy policy

This is our privacy policy, which relates to the policies of collecting personal information and how we use it

We respect your privacy and use the personal information we collect to provide the Services and improve your user experience

If you choose to use our services, you consent to the collection and use of the information we collect.

Collecting Information and use it:

We collect information from you directly or automatically when you use our site or from third parties

The information we collect includes for example

- Your profile information: We collect some information such as your name, contact information, your location, and any other information you provide during the request to create your account on a site, and in the event that you believe that someone has created an account for you without your permission, please contact us.

- Information when you use our services: We collect and store information that you post on the site, including comments, ratings, and pictures, as well as your searches, the pages you visit, the date and time of your visit, the time you spent on each page, the Internet Protocol address, the type of browser, the type of your computer or phone, and the mobile network.

- Information from contact methods: we store the information resulting from communicating with us e-mail, website, phone, or any other method, we maintain a record for you

- Third parties: If you choose to link your profile with any other network or provider such as Facebook or Google, you will be asked to enable the exchange of your contact information with our website.

- Cookies and Other Tracking Technologies

Where we use cookies in connection with your use of the site, which are small text files that most of the websites that the user visits are stored on the computer, and these files contain a set of information that pertains to the user of those sites, such as: data related to logging in. We also use web beacons for the purposes of Similar on our website and emails sent to our customers, for example, in order to help us track response rates to emails, determine when they are viewed, and keep track of whether those messages are sent back. In addition, we use local thread cookies, which are sometimes called "Flash" cookies. JavaScript log files and similar technologies together with cookies and web beacons collectively referred to as “cookies” in this policy to track and analyze site usage and facilitate advertising on the site

We also use cookies to collect or transmit information about you and your use of the Site, such as your browser type, preference, data relating to advertisements you have been shown or clicked on, your interests on our Site and other websites, and the time and date of your use. When we use cookies, this is in order to increase the site's features and improve the user experience, provide credibility and security for your transactions on the site, store your preferences, facilitate relevant advertisements, help us know how users interact on the site, and understand your activities after you leave the site. Our cookies may be persistent or stored for the duration of your personal use

• Share your information

We may employ other companies or individuals for the following reasons

Facilitate our services or provide services on our behalf

• Links and pages on social media

Our Site includes social media features, such as this Share this on Facebook, as well as other interactive software that runs on both our Site and Services, We also provide certain features to work (such as blogs and comments). These features collect your IP address and the page you are visiting, and may You set "cookies" to enable it to function properly and for other purposes When these features are displayed on our site they will be added

• Security

We have implemented security safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via a mobile device, or method of electronic storage is 100% secure, so we cannot guarantee its absolute security. You should take certain steps to protect your account and your personal information as well, such as choosing a strong password, keeping that password private, and logging out of your account when you're done using it.

• Links to Other Sites.

Our site contains links to other sites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and read the privacy policies of each and every site you visit. This privacy policy applies only to information collected by our site

2- Payment policy

Cash on delivery, or card on delivery.

We have the right to cancel your order

- If you fail to allow us through a period of 3 days to deliver the products to you or you fail to receive them

- In the case of bulk purchases or multiple offers, we reserve the right to refuse any order

3- Return policy

To complete the return process, you must proof the order of purchase through order number or invoice

- Reasons for returning the product: Receiving a wrong product, a product that violates specifications, or a damaged product, or in the event that the customer changes his mind about buying, it will be within 14 days, but in the event of a manufacturing defect, it will be within 30 days based on a technical report from maintenance or authorized service centers

- You must contact us at the website within 24 hours of receiving the products and report this using at least four photos or a video showing the condition of the product and the reason for returning the product

- Non-returnable products: Products that have been used or installed, as well as products that have previously been used and caused damage by the customer and are in a condition other than the condition it was delivered to him

- When returning or exchanging the product, the carton and packaging materials must be in their original condition.

 

 

- The value of the product is refunded by bank transfer or cash the case of card on delivery, administrative expenses will be deducted at a value of (1.5%) from the value of the device.